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Terms and Conditions

Terms and Conditions

We believe clear communication is essential for building trust. Please take a moment to carefully review these terms and conditions, as they apply to all interactions with Rameem. This section explains the rights and responsibilities of both parties, ensuring a smooth and satisfactory experience for everyone involved.

Key Terms:

  • Products: Our orthopaedic implants, associated instruments and related medical devices.
  • Services: Order processing, technical support, research reports
  • Customer: Any individual or organization purchasing or using our products or services.
  • Intellectual Property: Trademarks, patents, copyrights, and other proprietary rights held by Rameem

Acceptance of Terms:

By accessing or using our website, placing an order, or utilizing our services, you agree to be bound by these terms and conditions. We recommend reviewing this document regularly, as we may update it from time to time.

Use of Website and Services:

You agree to use our website and services for their intended purposes only, adhering to all applicable laws and regulations.

Product Orders and Payment:

  • All orders are subject to verification and confirmation
  • We reserve the right to cancel orders due to errors, technical issues, or unforeseen circumstances.

Delivery and Returns:

  • Delivery times may vary depending on location and product availability.
  • We offer a limited return policy for specific products under certain conditions. Please contact our sales team for further details.

Warranties and Disclaimers:

  • Our products are warranted against defects in materials and workmanship for a specified period. Please refer to the individual product documentation for specific warranty details.

Limitation of Liability:

Rameem is not liable for any consequential, incidental, or indirect damages arising from the use of our products or services. Our liability is limited to the conditions mentioned in purchase order.

Governing Law and Dispute Resolution:

These terms and conditions are governed by and construed in accordance with the laws of Saudi Arabia. Any disputes arising from this agreement will be resolved through amicable negotiation or, if necessary, through the courts of Saudi Arabia.

Certifications

  • ISO 13485 certificate
  • GMP certificate
  • SFDA approval
  • MOI approval